Shipping Policy
A legal disclaimer
Sending Your Garment
Clients are responsible for shipping garments to Jolly Sailor Creative Repair unless otherwise arranged.
Please:
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Use a tracked shipping service
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Consider purchasing insurance for valuable or sentimental items
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Package garments securely to prevent damage in transit
Jolly Sailor Creative Repair is not responsible for items lost or damaged while being shipped to the studio.
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Return Shipping
Once your piece is complete and final payment has been received, your garment will be shipped back to you using a tracked method.
Return shipping costs are the responsibility of the client unless otherwise agreed in writing.
You will receive tracking information when your garment ships.
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Shipping Liability
While every effort is made to package finished work carefully, Jolly Sailor Creative Repair is not responsible for:
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Carrier delays
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Lost packages
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Damage occurring during transit
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Customs fees or international shipping delays (if applicable)
If you would like insurance added to return shipping, please request this before shipment.
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Local Pickup (If Available)
If local pickup is offered, arrangements will be made directly after completion.
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Thank you for taking care when sending your garment — these pieces carry stories, and safe transit matters.